Visit Our Funeral Home
You are welcome to visit us at our funeral home in Ascot. We are conveniently located on the High Street, easy to find near local landmarks. Our address is:
Lines Bannister Funeral Directors
69 High Street
Ascot, Berkshire
SL5 7HP
United Kingdom
Office Hours: Monday to Friday, 10:00 AM – 4:00 PM
During these hours, our front office is open. Feel free to drop in – whether you need to discuss arrangements, want to look at memorial samples, or just prefer to speak face-to-face. While appointments aren’t required, it can be helpful to call ahead if you wish to ensure a particular member of our team is available or if you need a dedicated length of time to talk. We can also easily arrange meetings outside of these hours (including evenings or weekends) on request.
When you arrive, you’ll find customer parking available (you can use the driveway to the side of our building for short stays, and additional parking is available in nearby public car parks if needed). Our premises are wheelchair accessible via a ramp, and our staff will gladly assist with any mobility needs.
Arrange a Home Visit
If you would be more comfortable arranging the funeral from home, we completely understand. Just let us know, and we will schedule for one of our funeral arrangers to visit you at your home (or another convenient location) at a time that suits you. We can bring brochures, forms, and anything else we might need. Many families appreciate the privacy and ease of discussing plans in their own familiar surroundings, we are always happy to accommodate this. There is no charge for home visits within our local area.
Send Us a Message
If your enquiry is not urgent or you prefer written communication, you can send us a message or email and we will respond promptly during our office hours.
Email: [email protected]
Alternatively, you can fill out the contact form below with your details and query, and we will get back to you as soon as possible (usually the same day). Please let us know if you would like us to call you or if you have a preference for email reply.
(Contact Form)
(The above form can be used to ask a question, request a call-back, or arrange an appointment. We keep all communications confidential and handle your data securely.)
What to Expect When You Contact Us
When you reach out to Lines Bannister, you will find a friendly, understanding voice ready to help. If you’re dealing with a recent bereavement, we know you might be in shock or not sure where to start – we’ll calmly walk you through the immediate steps and can, if you wish, set up a meeting as soon as you’re ready to talk about arrangements. There’s no obligation or pressure when you call – we’re here to answer questions and support you, whatever you decide.
If your enquiry is about pre planning or funeral plans, we can post or email you our information pack, or arrange a relaxed chat to go over how it works. For memorials or after-funeral services, we’ll connect you to the right specialist on our team who handles masonry or keepsakes.
No matter the reason, we treat every enquiry with the same level of care and confidentiality. We know it can be a big step to contact a funeral director, so we aim to make you feel at ease from the first hello.
Serving All Faiths and Backgrounds
When contacting us, please feel free to let us know any specific considerations you have. We cater to all faiths and cultures. If you have particular religious requirements (for example, needing a swift burial within 24 hours or specific rituals), do mention this straight away so we can prioritise and plan accordingly. We have arrangers experienced in multi-faith funerals who can immediately address those needs.
Likewise, if you need help with things like repatriation (sending your loved one to or from another country), special venue arrangements, or anything unique, we have the expertise to assist. Mention it during your call or message, and we will assign the best person on our team to help manage that request.
Find Us
Our funeral home is centrally located in Ascot on the High Street (A329), near the corner of Course Road. Ascot Racecourse is just to our west – we are a short drive from it. If coming from Bracknell direction, you’d follow the A329 London Road into Ascot and find us on the right side past Ascot Station. From Virginia Water/Sunningdale side, come up the A329 and we’re on the left after passing through South Ascot.
For those using public transport, Ascot Railway Station (which has frequent services from Reading and London Waterloo) is only about a 5-minute walk or a 2 minute taxi ride from us. Several bus routes also stop in Ascot High Street.
If you have any trouble locating us, just give a ring and we’ll guide you in.
Registered Company Details & Complaints Procedure
(As part of our commitment to transparency and regulation, we provide our company details and guidance on our standards.)
Lines Bannister Funeral Directors is part of Southern Co-operative Funerals Limited, trading as The Co-operative Funeralcare (Registered Company No. etc.). Our services are regulated by industry bodies, and we abide by the Funeral Director Code.
We hope your experience with us will be positive and reassuring. However, should you ever feel dissatisfied or have suggestions for improvement, we encourage you to let us know. You can contact our funeral home manager or use the contact form above to send feedback. We take complaints seriously and will address any concerns promptly and fairly, in line with our customer care policy. We are also members of the National Association of Funeral Directors, which provides an independent redress scheme should any issue not be resolved to your satisfaction.
(Full details of our terms of business, disclosure of interests, and privacy notice can be found via the links in our website footer or provided upon request.)
You’re Not Alone – Reach Out Anytime
Remember, at Lines Bannister Funeral Directors help is just a phone call away. Many people tell us that after making that first call, they felt a weight lifted knowing professionals were handling the practicalities and guiding them through. We want you to feel that way too.
Whether it’s in the middle of the night or on a Sunday afternoon, don’t hesitate to contact us. There will always be a compassionate member of our team ready to listen and assist. It is our privilege to serve you and your family at your time of need, and we are only ever a call or message away.
Lines Bannister, here for you when you need us most, 24 hours a day, 7 days a week.